Why Choose Care Connection Home Care?

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There are many reasons why Care Connection Home Care has become the preferred provider of home care services in Nassau, Suffolk and Queens Counties. We wanted to highlight some of our strong points that have helped us to obtain our positive reputation among seniors, hospitals, assisted living facilities, rehab centers, insurance companies, and doctors in the Long Island area.

We understand that there are literally hundreds of home care agencies that you can choose from. If you go to Google and look at the most often searched “Home health” or “home care” terms, you will see that “How to start a home health care agency” is one of the most searched for terms. 

The reason so many mom and pop home care agencies are opening up is that the lower tier providers aren’t as regulated as the upper tier. Most people don’t know this, but home care agencies can be essentially broken down into two types.  The non-medical home care agency and the medically skilled home care agencies.  The non-medical agencies only provide housekeeping, meal preparation and transportation duties. The medically skilled home care agencies offer everything the non-medical agencies do, but also employ skilled licensed nursing and nursing aides and rehab therapy services that operate under a physician’s orders and necessarily operate with strict guidelines imposed.

The non-medical agencies are easy to set up and almost anyone can set up shop on their own or go out and buy a franchise license and start providing services with little or no experience. These mom and pop home care providers are often littered with complaints from the families who hire them.  With little or no business and home care experience, common complaints include showing up late or inconsistently,   improper care, irregular/over billing and sometimes even elderly abuse. Every state has a government agency dedicated solely to dealing with home healthcare complaints.  Here is New York’s.

When hiring a home care agency it is important to look at a number of things.

History: You do not want to hire a company that has no history.  Care Connection Home Care has been in business for over 12 years and has received numerous recommendations and honors as a distinguished provider in our service area.

Licensed and Insured: It is very import that you check to make sure you are hiring a licensed and insured provider. If you hire an unlicensed company you don’t know who will be taking care of your loved ones.  Care Connection Home Care is licensed in Nassau, Suffolk and Queens Counties. 

Background Checks:  This one seems obvious, but not all agencies are willing to spend the extra money. Care Connection Home Care does extensive background tests on all its employees as well as drug tests.

Employee Selection: You do not want people off the streets to take care of your loved ones. Many agencies will hire just about anyone and send them out to care for people who have very specific needs.  Care Connection Home Care only hires experienced caregivers with a proven track record of providing excellent care.  We are very rigorous about checking out past employment references!

Employee Training: All of our employees go through strict training before we even think about placing them with a client. Different ailments need different types of care. If your loved one has Alzheimer’s disease, then the care giver you hire needs to know, and will know, anything and everything about the disease.  Once training is completed they shadow our best and most effective caregivers for a week or two until we are positive they are ready to provide the best care possible.

 

Everything we just mentioned should be the bare minimum level of care. We strive to be the best and we also strive to provide just a little bit more.  Here are some things we do that make a difference:

  • We provide close interaction with our client’s and their families by keeping families updated with what’s going on with their loved one through phone calls and emails which many times help to bridge the gap when distance is a barrier.
  • We can provide skilled nurse visits by a Registered Nurse.
  • We perform monthly supervisory visits to monitor and assess whether our Caregivers are compliant with following the prescribed home care plan and to ensure that our clients are pleased with the care being provided.
  • We accept and file most long term care insurance policies to pay for our home care services.

 

Whether you want us to care for your loved one at home, in the hospital, assisted living facility or at a nursing home, our caregivers are trained to always ensure three things.

1) Safety:  We thoroughly check medications and living environment to make sure your loved one is safe.

2) Well Cared For. There are certain standards and processes that can make ensure your loved one is getting everything they need. There are different levels of care your loved one can receive and with Care Connection Home Care your loved one will be receiving the highest quality care possible.

3)  Quality of life. Once your loved one is safe and well cared for it is still possible to provide a little bit more. In our training we spend a lot of time talking about quality of life. Depression rates are alarmingly high in the elderly. There are simple things that we encourage our caregivers to do to help brighten your loved ones day. Even buying them something simple such as a book, a movie or a special memento shows your loved one that the caregiver was thinking about them outside of the job.  It makes them feel special and can make their week and make your loved one look forward to their visits.

 

Our Affordable Pricing:

We understand that families are on a budget. Many people often assume that they will be forced to use the lower tier and less regulated non-medical caregiver services because it is all they can afford.  However, that is not the case.  Our caregivers and homemakers cost the same, and sometimes less than the inferior service providers out there. If you need our medically skilled caregivers, we know the ins and outs of most insurances and Medicaid to help you get a caregiver at the best possible price.

All of our home care and caregiver services are provided by a loving and experienced Certified Nurse Aide, Home Health Aide, licensed Practical Nurse, Companion, Homemaker or Registered Nurse on an hourly, live-in, or per visit basis.

The safety of your loved one is our top priority which is why all of our caregivers are insured, bonded, and carefully screened through national background and reference checks.

Give us a call today at 1-800-464-5088 or send us a message and we will gladly explain all your options for getting the highest quality caregiver available.